Privacy Policy

1. Introduction Zone-OH LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you consent to the data practices described in this Privacy Policy.

2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you interact with us:

Name
Email address
Phone number (including mobile phone number)
Mailing address
CDL and driver qualification information (for driver applicants)
Employment history
Company information (for business clients and shippers)
DOT/MC numbers (for carriers)

2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring website Cookies and similar tracking technologies

3. SMS/Text Messaging Privacy
By providing your mobile phone number and checking the SMS consent checkbox on our website, you expressly consent to receive recurring automated SMS/text messages from Zone-OH LLC at the phone number you provided.
We collect the following information when you opt in to our SMS program:
Your mobile phone number
Your consent preferences (opt-in/opt-out status)
The date and time you provided consent
Message delivery and response data

3.2 How We Use Your Mobile Information

We use your mobile phone number solely to send you SMS messages related to:
Operational updates (load status, delivery notifications, pickup confirmations)
Driver recruitment communications (application status, job opportunities)
Customer care (account updates, service notifications, billing reminders)

3.3 No Sharing of Mobile Information

IMPORTANT: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.

We will NEVER:
Sell your mobile phone number to third parties
Rent or lease your mobile information
Share your SMS opt-in data with affiliates for their marketing purposes
Provide your mobile information to lead generators or data brokers

Your mobile information is shared only with our SMS service provider for the sole purpose of delivering messages to you.

3.4 Message Frequency
Message frequency may vary. You may receive up to 10 SMS messages per month depending on your account activity and the services you use.

3.5 Message and Data Rates
Standard message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.

3.6 Opt-Out Instructions You may opt out of receiving SMS messages at any time by: Replying STOP to any message
Replying UNSUBSCRIBE, CANCEL, END, or QUIT
Email us at safety@zonellc.us
Calling us at (380) 228-0028

After opting out, you will receive one confirmation message and no further messages unless you opt in again.

3.7 Help and Support
 

For assistance with our SMS program:
Reply HELP to any message
Email us at safety@zonellc.us
Call us at (380) 228-0028

3.8 SMS Data Retention

We retain your mobile information for as long as you are subscribed to our SMS program. When you opt out, we will:
Stop sending you messages immediately
Retain your opt-out preference to ensure you don’t receive further messages
Delete your mobile information upon request

4. How We Use Your Information

We use the information we collect to:
Provide and improve our transportation and logistics services
Process driver applications and employment inquiries
Match loads with carriers (brokerage services) Communicate with you about your account, services, or inquiries
Send operational updates and notifications
Respond to your requests and provide customer support
Comply with legal obligations and regulatory requirements (FMCSA, DOT) Protect our rights and prevent fraud

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information with: Service Providers: Third-party vendors who assist us in operating our business (e.g., SMS service providers, payment processors) Shippers and Carriers: As necessary to facilitate transportation services Legal Compliance: When required by law, court order, or government regulation Business Transfers: In connection with a merger, acquisition, or sale of assets Safety and Security: To protect our rights, safety, or property, or that of others

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.


7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information: Access: Request a copy of the information we hold about you Correction: Request correction of inaccurate information Deletion: Request deletion of your personal information Opt-Out: Opt out of SMS communications at any time Withdraw Consent: Withdraw your consent for data processing
To exercise these rights, please contact us at safety@zonellc.us  or call (380) 228-0028.

9. Ohio Residents

As an Ohio-based company, we comply with applicable Ohio privacy laws. Ohio residents have the right to: Request information about data collection practices Request access to personal information Request deletion of personal information Opt out of the sale of personal information (we do not sell personal information)
 

10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

​12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website with a new effective date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Zone-OH LLC
3246 Noe Bixby Rd, Suite 109 Columbus, OH 43232
Phone: (380) 228-0028
Email: safety@zonellc.us